Cenvexa’s Privacy Policy

The Cenvexa Software Policy applies to all personal data which is processed in regard to its products, websites, applications, services, and business operations around the world, together with any data that may have been collected offline, including support or recruitment activities. Our intent is to act in compliance with the relevant data protection laws, including the Information Technology Act, 2000, the IT (SPDI) Rules, 2011, and where applicable, the Digital Personal Data Protection Act, 2023 (DPDP Act). For any disputes under this Policy, the jurisdiction shall lie exclusively with the competent courts situated in Kolkata, West Bengal, India.

Information Collected By Us

Cenvexa Software collects data that include personal information voluntarily disclosed by you: contact information, whereby we include your name, email address, and phone number; account information, whereby we have your username, profile data, and authentication credentials; financial or payment details processed by trusted payment processors (we do not store full card data); such information as the content of the service, including expense records, group memberships, and shared data entered into the product; recruitment information, including curriculum vitae, interview notes, and references; and support or correspondence information, including messages, attachments, and any other information submitted by you. Automatically collected information is technical identifiers such as an IP address, device identifiers, operating system, and browser type; usage data and telemetry such as pages visited, features used, event logs, and performance metrics; diagnostic information such as crash reports and error logs; location-based information (when permission is granted); and cookie data and similar technologies.

Data Security

Cenvexa Software employs reasonable technical, administrative, and physical safeguards, including encryption in transit and at rest, access controls, role-based permissions, regular security testing, audits, incident response procedures, secure development practices, and training of employees on security matters, to protect personal data. However, while we strive to ensure the security of data, we cannot offer total security. Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Policy, to comply with any applicable laws or regulations, and to allow for the resolution of disputes. Commonly, retention periods can be summarized as account and profil data until account deletion plus 30 days, expense records until account deletion plus 7 years for tax and audit purposes, support correspondence maintained for 3 years, and analytics data retained in anonymized or aggregated form after 2 years.

User Rights

Under the currently applicable data protection laws, you can have a number of rights concerning the personal data which Cenvexa Software processes about you. Such rights include the right of access, whereby you can obtain a copy of the personal data we hold; the right to rectification, whereby you can request that we correct inaccurate or incomplete information; and the right to erasure, whereby you can ask us to delete your personal data, subject to any legal or regulatory exceptions. You may also request the right to data portability, whereby you may receive your personal data in a format commonly used by machines that read it, and to the right to restriction or objection, whereby you can limit or object to your personal data from being processed in certain ways. In addition, whenever our processing is based on your consent, you may withdraw that consent at any time. To exercise any of these rights, you may contact us directly at [legal@cenvexa.cloud](mailto:legal@cenvexa.cloud). We may need to verify your identity to process all requests safely, and we will respond within the legal timeframes. These rights are meant to keep you more in control of the ways your personal details are managed and also enforce transparency and accountability in which your data is handled.

Cookies and Tracking Technologies

While Cenvexa Software uses cookies and other tracking technologies to improve functionality, analytics, security, and advertising, it uses essential cookies required for core features and authentication, analytics cookies that allow understanding of how a product is used and the optimization of performance, preference cookies to remember user settings, and marketing cookies to serve personalized communications when applicable. You can manage preferences through browser settings or from the cookie banner, where available, although some features of the Services may no longer function correctly if you disable particular cookies.

Children's Privacy

All Cenvexa Software products, services, websites, and applications are not directed to persons under the age of 13, or under the age of 16 in jurisdictions where a higher threshold applies. We are dedicated to safeguarding minors' rights and do not knowingly obtain, collect, or use the personal data of a child. If it is brought to our attention that personal information of a child has been collected without appropriate consent, we will take active measures to delete or remove such data from our systems. Parents or guardians who believe that their child’s personal information has been collected can contact us so that we can take steps to protect the child and ensure compliance with applicable data protection laws. We strive to create a safe and secure online environment for all users, especially minors, to ensure that their information is not intentionally or unintentionally captured.

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